How to Design and Manage World-Class Processes
This course takes a holistic approach based on work and management processes to enable you to accomplish your organization’s mission, service customers and achieve outstanding business results. Simple and highly effective, these approaches for identifying and improving your processes are proven to help your business reap rewards. The course includes hands-on practice of some simple process improvement tools. Illustrations of process improvement will be given using Pal’s and examples from other diverse industries.