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Achieving World-Class Results

February 5, 2019 @ 8:00 am - February 6, 2019 @ 5:00 pm UTC-5

Our most attended class – a great place to start.

Description

This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into your organization. This class is ideal for executives and managers at all levels as well as human resource and quality control professionals.

James Worthington
James Worthington

ceo of kneader’s bak…

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Jeff Sinelli
Jeff Sinelli

founder & chief …

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Bob Nichols
Bob Nichols

national coney islan…

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Wade Lindsey
Wade Lindsey

general manager, wad…

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Scott Schell
Scott Schell
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Objectives

Create a compelling vision of an operational excellence culture through a “front line” experience
Provide management insights or “gems” and help develop action items to be applied to your organization
Improve your business results by enabling application of management principles and practices taught in this training
Typical Agenda

Day 1:

Introductions, Pal’s Basics and Performance Results
Workforce Focus
Store Tour
Day 2:

Process Focus
Management Focus
Planning to Use

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Details

Start:
February 5, 2019 @ 8:00 am
End:
February 6, 2019 @ 5:00 pm

Venue

Kingsport Center for Higher Education
300 W. Market Street
Kingsport, TN 37660 United States
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Phone:
(423)765-0334