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January 2020

Achieving World-Class Results – very limited availability

January 22 @ 8:00 am - January 23 @ 5:00 pm UTC-5
Pal’s BEI headquarters, 1001 Konnarock Rd
Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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February 2020

Achieving World-Class Results – ENTIRELY SOLD OUT!

February 5 @ 8:00 am - February 6 @ 5:00 pm UTC-5
Pal’s BEI headquarters, 1001 Konnarock Rd
Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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Achieving World-Class Results

February 11 @ 8:00 am - February 12 @ 5:00 pm UTC-5
Pal’s BEI headquarters, 1001 Konnarock Rd
Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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March 2020

Achieving World-Class Results

March 4 @ 8:00 am - March 5 @ 5:00 pm UTC-5
Pal’s BEI headquarters, 1001 Konnarock Rd
Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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Achieving World-Class Results

March 24 @ 8:00 am - March 25 @ 5:00 pm UTC-5
Pal’s BEI headquarters, 1001 Konnarock Rd
Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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LEAN for Service & Healthcare

March 26 @ 8:00 am - 5:00 pm UTC-5
Pal’s BEI headquarters, 1001 Konnarock Rd
Kingsport, TN United States

Putting Lean to Work in Your Business Description GET RID OF WASTE! Rapidly increase efficiency and reduce costs while improving service.  Use Lean tools to do all of this quickly and with little to no ongoing costs.  In this course you will learn Lean principles and tools, see them applied in a real business, and come away with an action plan for your business or organization.  The Lean tools come alive during the store tour of the Baldrige-winning Pal’s Sudden Service.  We can…

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April 2020

Achieving World-Class Results

April 8 @ 8:00 am - April 9 @ 5:00 pm UTC-5
Pal’s BEI headquarters, 1001 Konnarock Rd
Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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Achieving World-Class Results

April 21 @ 8:00 am - April 22 @ 5:00 pm UTC-5
Pal’s BEI headquarters, 1001 Konnarock Rd
Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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Training to 100%

April 23 @ 8:00 am - 5:00 pm UTC-5
Pal’s BEI headquarters, 1001 Konnarock Rd
Kingsport, TN United States

All organizations train. Learn how extraordinary organizations train to 100%. Description This hands-on workshop will provide proven keys to successful training practices that can take your organization’s performance from ordinary to extraordinary. It’s an overlooked fact that extraordinary organizations have outstanding training processes. They don't settle for less than 100%. No matter how good your workforce is, world-class performance does not happen by accident! Leaders of extraordinary organizations understand that to outperform their competition, they first have to out-train them.…

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May 2020

Achieving World-Class Results

May 6 @ 8:00 am - May 7 @ 5:00 pm UTC-5
Pal’s BEI headquarters, 1001 Konnarock Rd
Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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