david-mcclaskey-trainingBecome Inspired. Be Extraordinary.

Your business is good, but you know deep down that it could be great. You’re not willing to settle for ordinary, but you’re not sure what steps to take next. We can get you there. Our teaching, consulting, and speaking – based on the world-class role-model practices of Pal’s Sudden Service – will enable you to lead your organization from ordinary to extraordinary. You have the power to elevate your life and the lives of those around you.

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Why Pal’s BEI?


Universal Application

Not a restaurant? No problem, our proven principles aren’t restaurant-specific. No matter what business you are in, large or small, for profit or non-profit, domestic or international, you will learn how to set your people and your business up for 100% success. You will learn how to manage the two active ingredients in your team, organization, or business to get the best results with the least investment.


Competitive Advantage

Not into rocket science? Neither are we. Jack Welch, former GE CEO said, “An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.” Through our training, consulting, and speaking, organizations of any type and any size can learn how to generate a competitive advantage with the people, facilities, and equipment that they already have in place. Getting better results from what you’ve already bought and paid for is the least risky path to sales and profitability growth. You will learn proven performance excellence principles and practices AND how to put them to work.


Proven Practices

Think excellence is only reachable by a few? Think again. Everything we teach, consult on, and speak about is based on proven principles and processes. There is no theory, only practice. The majority of examples we share are from Pal’s Sudden Service – 2001 winner of the prestigious Malcolm Baldrige National Quality Award. And since seeing is believing, our classroom experiences include a behind-the-scenes tour of a Pal’s store. You will not only tour, but also meet with, and learn directly from, the Owner-Operator of that store.

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What Our Customers Think

When a hotel chain, a hardware (screws, bolts) manufacturing company, and a ballet school can all get extremely usable and applicable ideas and action items from a fast food company, I believe everyone can benefit from Pal’s BEI course.

Everything I learned in class and have used has worked well. The results have been amazing!

Come and learn how to make your company the best place your employees will ever work.

“For anyone considering restaurants or other industry businesses too cumbersome, please consider this class. It takes the complicated and simplifies it with real attainable takeaways.”

Become Inspired. Be Extraordinary.

Join Us for One of Our Classes.

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