All listed public courses are held at Pal’s Training Facility at 1001 Konnarock Rd, Kingsport, TN unless otherwise noted. Typical full day class times are 8-5pm.
Classes are only available by advance registration. There is no walk-in registration. If you do not have a confirmed registration based on advanced payment, do not assume the class is offered.
Pricing for all public courses per person:
- ½ day course: $250
- 1 day courses: $450
- 2 day courses: $800
January 2010
February
- 1-2 World-Class Drive-Thru Speed and Accuracy
- 8 World-Class Improvement Process
- 9 Will Improve Now (WIN) Winter
- 10 Execution Excellence
- 11 Making Your Employees the Competitive Advantage
- 15-16 The LEAN, Mean, Profit Machine
- 18-19 Achieving World Class Results
- 23 Execution Excellence: Excellence in Tennessee Conference, Nashville, TN
- 26 Inspiring Trust (1/2 day)
March
- 15-16 Achieving World-Class Results
- 19,26 Seven Habits for Managers (2 day)
- 23-24 Accelerating Improvement
- 25 Building Lasting Relationships
April
- 8 Driving Customer Satisfaction and Growth
- 8-9 Achieving World-Class Results Belmont University, Nashville, TN
- 16 Project Management
- 19-20 World-Class Drive-Thru Speed and Accuracy
- 21 Drive-Thru Hospitality Excellence
- 22 Customer Service that Creates Loyal Customers
- 23 Strategic Planning that is Simple and Works!
- 26-27 Equipping Managers to be Successful
May
- 4-5 The LEAN, Mean, Profit Machine
- 6-7 Achieving World-Class Results
- 10 Linked and Aligned Measurement Systems
June
- 7 Making Your Employees the Competitive Advantage
- 9 Reducing Turnover
- 21-22 Achieving World-Class Results
- 23-24 The LEAN, Mean, Profit Machine
- 25 World-Class Improvement Process
July
September
- 13 Strategic Planning that is Simple and Works!
- 14 Will Improve Now (WIN) Fall
- 15 Execution Excellence
- 16 Making Your Employees the Competitive Advantage
- 17 Customer Service that Creates Loyal Customers
- 20-21 Achieving World-Class Results
- 22-23 The LEAN, Mean, Profit Machine
- 24 Sustainable Improvement
October
- 18-19 Equipping Managers to be Successful
- 20-21 Accelerating Improvement
- 22 Building Lasting Relationships
November
December
- 1-2 The LEAN, Mean, Profit Machine
- 6 World-Class Improvement Process
- 8-9 Achieving World-Class Results
Note: All courses can be taught at your site as an in-house class customized for your company. Pal’s BEI also does consulting related to your organizations specific opportunities. For more information, including pricing and availability, contact Clay Rolston at 423-276-4901 or email at clay@palsweb.com.
