Pal's BEI

May 2013 Pal’s BEI Alumni

Clay Rolston — Fri, 31 May 2013 14:12:44 +0000

Congratulations to the alumni who attended the May 21-22, 2013 public offering of Achieving World-Class Results training. Harry Feldman, Partner with Daycon, said of the class, “Process over product. Completely blown away with the execution of business. They truly deliver excellent customer service with excellent results.” Dr. David Timbs, Assistant Superintendent with the Sullivan County Department of Education, said, ” This class really challenges leaders to consider why we accept less than 100% and puts you on a course to raise the expectations bar in your own organization.” The attendees were Cynthia Buchanan, Nikki Roberts (Appalachian Christian Village), Howard Cohen, Harry Feldman (Daycon), Chris Gladson, Marcie Littleton (Dentsply), Phillip Almany (Kingsport Trim Shop), James Worthington, Colleen Worthington (Kneaders Bakery & Cafe), Steven Spoon (Manna Enterprises), Izetta Claybrook, Mike Bolotin, Mark Krysinski (Ratner Companies), David Timbs, Evelyn Rafalowski, Sarah Akard, Betty Odom, Elizabeth Sells, Bo Shadden (Sullivan County Department of Education), Sarah Conner (WorkSpace Interiors).

May 2013 Pal’s BEI Alumni

Clay Rolston — Wed, 15 May 2013 15:53:40 +0000

Congratulations to the alumni who attended the May 8-9, 2013 public offering of Achieving World-Class Results training. April Hess, CFO for Elevation Burger, said “I find this course one of the most valuable I have attended in my career”. Josiah Littrell, Managing Partner with Northstar Cafe, said of the class, “It will make you uncomfortable about being comfortable with your current level of performance”. Daniel Blumenthal, General Counsel at Elevation Burger, said “The course will prove to you how much better your company can be, and will give you the foundation to get there”. Sean Eason, Managing Partner at Northstar Cafe, said “If your goal is to take an honest look at your business and what you can do to make effective/efficient results – attend this class. It will change the way you identify and solve problems”. The attendees were Amy Kuschel (Diversified Restaurant Holdings), Tina Hayes (East Tennessee Brain & Spine, P.C.), Marc Finch (Elevated Tar Heel Cuisine, Inc.), April Hess, Daniel Blumenthal, Silvia Claure, Sara Mahaffey, Jordan Moore, Kevin Tunstall (Elevation Burger), Brian Swayne (Juran), Alan Overcash (Overcash Management), Eric Overcash, Josh Phillips (Day Enterprises), Sean Jones, Sean Eason, Josiah Littrell, Rebecca Guile, Erin Knox, Aaron Hart (Northstar Cafe), Angel Najera (Willy’s Mexican Grill), and Josh Damesworth (D&D Construction).

April 2013 Pal’s BEI Alumni

Clay Rolston — Wed, 01 May 2013 20:37:50 +0000

Congratulations to the alumni who attended the April 24-25, 2013 public offering of Achieving World-Class Results training. Wade Reed, Managing Partner at The Northstar Cafe, said “Be prepared for an eye opener. This class is a must.” Gene Johnson, Assistant Superintendent with the Sullivan County Department of Education, said “This class has enabled a unified organizational focus on our mission and achieving excellence in pursuit of that mission. We are several steps closer to world class.” Erin Thurman, Team Lead with BlueCross BlueShield of Tennessee, would tell people considering the course “to not be deterred by the fact that Pal’s is a quick service food chain – The process/methodology that makes Pal’s great is universal.” Larry Hall, Supervisor of Human Resources for the Sullivan County Department of Education, said “I would highly recommend this class to all who have a vital interest in building excellence into their enterprise, regardless of it’s nature.” The attendees were Mike Lisowski, Erin Thurman (BlueCross BlueShield of Tennessee); Mike Battista, Mathew Turney, Michelle Pafford, Pat Barth (Captiva Restaurant Group); Dolores Anderson (Caris Healthcare); Tee Roberts, Patrick Marchand (Friendly’s); Jack Cawthon, Kyle Israel, Nick Lyles, Ronnie Brown (Jack’s Bar-B-Que); Wade Reed, Nicole Foley, Mari Correa, Brian Pearsall, Ella Kopfman, Katy Malhame (The Northstar Cafe); Gene Johnson, Larry Hall, Leslie Bonner, Lisa Holt, and Joe Davenport (Sullivan County Department of Education).

April 2013 Pal’s BEI Alumni

Clay Rolston — Mon, 22 Apr 2013 15:54:33 +0000

Congratulations to the alumni who attended the January 24-25, 2013 public offering of Franklin Covey’s the 5 Choices to Extraordinary Productivity training. Les McSwain, District Manager for Food City, said “the course opens your eyes to how easy it is to get off track. Without even realizing it, you can have more on your plate and you’re outpacing your effectiveness. The course brings focus back on what’s important – the goal vs. the process.” The attendees were Chris Abbott (Destin Real Estate Company); Paul Jacobson, Frank Garrabrant (Siemens Industry, Inc.); Les McSwain (Food City); Mike Singleton, Anthony Robinson, Bonnie DePew, Kim Cody, Lisa Carr, Terry Bennett (Domtar); Tyler Matherly (The Nutty Java); David Salley (Gravelly Baptist Church); Brian Hullette & Angela Striligas (VIPSEEN Magazine).

April 2013 Pal’s BEI Alumni

Clay Rolston — Fri, 05 Apr 2013 18:36:40 +0000

Congratulations to the alumni who attended the April 2-3, 2013 public offering of Achieving World-Class Results training. Bob Brucker, Vice President of Engineering & Facilities at D&S Dental, said of the class, “Probably the best training return on investment out there”. Damon Parr, Corporate Area Supervisor at Toppers Pizza, Inc, said “If a company uses the structure and accountability systems and makes it fit their culture, success is inevitable”. Adam Oldenburg, Corporate Area Supervisor with Toppers Pizza, Inc, said “Pal’s backs it up by executing at the highest level in operations: This is a must attend training seminar!” Julie Wright, Controller at CNW Management, said “The class left me excited to go back to work and implement many of the strategies I learned, and help others to get excited about getting our company to be extraordinary”. Erin Hasselgren, Regional Director at Corner Bakery Cafe, said “World class restaurant. Operations experience. Clearly exemplifies extraordinary standards, process, and quality expectations that inspire and elevate multi-unit and restaurant professionals”. The attendees were Chad Sorrell (Archive Logistics); Izzy Leatherman, Julie Wright (CNW Management); Joe Webb, Paul Hicks, Gary Belida, Bruce Kaiser, Erin Hasselgren (Corner Bakery Cafe); Sherry Rice, Bob Brucker, Craig Peterson, Andrew Tweitmann, Charlee Christian, Marnita Buchanan (D&S Dental); Bobby Cohen, John Poole (Daycon); Kevin Devine (Kneaders); Robin Allen (Nation’s Restaurant News); Matt Martin, Ryan Tetpsa, Dale Porter, Steph Allen, Adam Oldenburg, Damon Parr (Toppers Pizza, Inc); Chad Yates, and Nathan Kinser (World Relief Nashville).

March 2013 Pal’s BEI Alumni

Clay Rolston — Mon, 01 Apr 2013 15:22:05 +0000

Congratulations to the Ratner Companies alumni who attended the March 27-28 private offering of Achieving World-Class Results training. Latarice McKinney, Vice President of Total Rewards, said “This class will make you think and challenge you to rethink existing practices/processes”. Tom Scanlon, Vice President of Financial Planning & Treasury, said “it makes you think differently about your business”. The attendees were Ann Ratner, Brad Hansen, Donnelle Cate, Howe Burch, Latarice McKinney, Les Mardiks, Matt Elhadad, Norman Pozez, Rhonda Trimm, Rich Gatti, Tim Lemieux, Tom Scanlon, Toni Crowder, Torrence Wimbish, Warren Ratner, and Wayne Zell.

March 2013 Pal’s BEI Alumni

Clay Rolston — Mon, 11 Mar 2013 17:13:41 +0000

Congratulations to the alumni who attended the March 5-6, 2013 public offering of Achieving World-Class Results training. Richard Camacho, Director of Operations for Jason’s Deli, said the course is a “Fantastic introduction to excellence in an industry that makes too many excuses.” Jovon Silkert, District Manager for Firehouse of America, LLC, said “Great class! Will open your eyes to the true definition of success.” Mike Branson, Director of Company Operations for Firehouse of America, LLC said “The class will make you change the way you think about managing. You will be amazed by their ability to do basic things so productive and efficient.” Mark Gustus, General Manager for Elevation Burger, said “This class will BLOW YOUR MIND!” The attendees were Alicia Anglin (Caris Healthcare); John Will, Peggy Brende (Dough Management); Diane Reed (Eastman Chemical Company); Hans Hess, Mark Gustus, Neeraj Vohra, Daniel Magnus, Michael Hup, April Hess, Chris Phillips (Elevation Burger); Mike Branson, Carrie Baker, John Papa, Jovon Silkert, Patrick Miller (Firehouse of America, LLC); Gene Barber, Mark Lemoncelli, Rick Camacho, Ragan Edgerly, Bourke Harvey, Pat O’Boyle, Kirk Jefferies, Kyle Beck (Jason’s Deli).

February 2013 Pal’s BEI Alumni

Clay Rolston — Fri, 08 Feb 2013 16:24:18 +0000

Congratulations to the alumni who attended the February 5-6, 2013 public offering of Achieving World-Class Results training. Dr. Lyle Ailshie, Superintendent for the Kingsport City Schools, said the class is “an investment of time for which the return will be excellent”. Susan Henry-Horne, General Manager for McAllister’s in Roanoke, said “it is a catalyst for change and will help you to rethink how you are currently managing”. Eric Price, owner of The Creamy Cup, said “The Achieving World Class Results class has fulfilled our expectations and has allowed us to focus on aspects of our business that seem to just become part of the daily routine”. The attendees were Jessica Waterman, Cody Johnson, Clayton Dowell, Leslie Boughers (Bristol Tennessee Essential Services); Eric Price, Lynette Price (Creamy Cup); Rick Kiser, Nathan Bright (Dentsply); Michael Hubbard, Dr. Lyle Ailshie (Kingsport City Schools); Dace Johnson, Bob Campbell (Pal’s Sudden Service); Kevin Galyon, Susan Henry-Horne (McAllister’s); Chris Wright (Reinhart Food Services); Dr. Jubal Yennie, Gene Johnson (Sullivan County Department of Education); Sandra Barrett, Isaac Overbay (Techni-Glass); Frank Watson, Dempsey Roberts, Brian Timmons, Bill Shaffer (The B&B Companies).

January 2013 Pal’s BEI Alumni

Clay Rolston — Wed, 30 Jan 2013 18:48:11 +0000

Congratulations to the alumni who attended the January 24-25, 2013 public offering of Achieving World-Class Results training. Angela Bencene, Human Resources Manager for Mountain Empire Oil Company, said “I learned a new way of thinking in regard to my “to do” list that will help me be more productive. I learned how to reduce technology distractions, and better filling techniques on the computer”. Karen Price, Administrative of Preventive Maintenance with Nuclear Fuel Services, would tell others “Debbie is such an enthusiastic & motivated speaker, that you can’t help but get excited. She is very knowledgeable of the subject, which is great. The fact that there is follow up later shows that the people offering these courses are very interested in having their programs actually work & help people succeed. This is very different from any typical “seminar”-type training. Loved it! Very informative!”. The attendees were Steve Brumit (CashSouth, LLC); Carol Cross, Kelly Price, Amy Carter (Eastman Credit Union); Josh Haynie (Haynie’s Lawn & Landscaping, LLC); George Abel, Angela Bencene (Mountain Empire Oil Company); Laurel Bledsoe (Northern & Safety Industrial); Karen Price (Nuclear Fuel Services); Katie Wood, Clay Rolston, David McClaskey (Pal’s BEI); Rachelle Beaubien (Portola Packaging); Tom Seaton (The Firehouse Restaurant); and Bryan DeLoach (Zak’s Furniture).

January 2013 Pal’s BEI Alumni

Clay Rolston — Fri, 11 Jan 2013 17:22:22 +0000

Congratulations to the alumni who attended the January 9-10, 2013 public offering of Achieving World-Class Results training. Jack Gibbons, President of Front Burner Restaurants, would tell others considering the class that ”I would recommend to someone looking to drive their business closer to extraordinary.” Hans Hess, Founder and CEO of Elevation Franchise Ventures, says “Do it. If you only do one thing as a result, it will be worth it.” Brady Augustine, Training Coordinator for D&S Dental, would tell others “To receive world class training from world class leaders was a great value to my company, as we have the desire to be world class too.” The attendees were Dale Stoops, Steve Treadway, Brian Green, Brady Augustine, Ashmon Murphy, & Pam Shelley(D&S Dental); Hans Hess (Elevation Franchise Ventures); Jack Gibbons, Kjell Knutson, & Meggie Miller (Front Burner Restaurants); Katie Wood (Pal’s BEI); Ken Clark, Shelley Clark, & Tanis Haven (Subway Franchisee); Steve Smyth & Ruben Hooper (Taco John’s International); Todd Buchanan & Bart Long (The Blue Circle Restaurant); Jeannie Aragon, Bernice Vargas, Tom Martin, & Thomas Martin (TS&S Eateries); Wade Lindsey, Hamp Lindsey, & Kenny Connell (Wade’s Restaurant, Inc.); Chuck Wallace (Wholesome International.)