Pal’s Business Excellence Institute congratulates K&N Management as a 2010 recipient of the Baldrige National Quality Award (Press Release) – America’s highest honor for innovation and performance excellence presented annually by the President. Pal’s BEI has had the privilege of working with K&N on their quest for excellence. Ken Schiller, co-owner of K&N Management, states that “Pal’s Business Excellence Institute along with David McClaskey has served as our benchmark, inspiration, mentor and performance excellence coach for the past nine years. They were the catalyst for our improvement journey that began in 2001 and are the largest contributing factor to the 2010 Malcolm Baldrige Award for K&N Management.” Some of K&N Management business results highlights include: (more…)
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Pal’s BEI Client Wins Baldrige National Quality Award
November 23, 2010 by Clay RolstonCategory: Newsletter Articles | Comments Off
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November 2010 Alumni
November 16, 2010 by Clay Rolston
Congratulations to the November 2010 Pal’s BEI Alumni of Time Management with Microsoft Outlook. This one-day seminar based on the popular Franklin Covey FOCUS: Achieving Your Highest Priorities was led by Dr. Deborah Harley - professor at ETSU and certified Franklin Covey instructor. Attendees of the class were (more…)Category: Newsletter Articles | Comments Off
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Thom Crosby on Working with Suppliers
November 12, 2010 by Clay RolstonDuring the Q&A session of the Achieving World-Class Results Training on September 20-21, 2010, Thom Crosby shared how Pal’s Sudden Service works with their suppliers to enable business success. Thom explains his top priorities when reviewing
Category: Newsletter Articles | Comments Off