Republican candidate for governor of Tennessee, Mayor Bill Haslam of Knoxville, spent time on September 10th learning how area businesses have improved quality, efficiency and their bottom line, after completing courses at Pal’s Business Excellence Institute (BEI) in Kingsport, Tennessee.
Representatives from businesses such as Roadrunner Markets, Holston Valley Medical Center, Caris HealthCare, Holston Medical Group and Mitch Cox Development Group, relayed how each of their businesses has improved because of BEI’s techniques. (more…)
Congratulations to the participants of the public offering of Achieving World-Class Results training on September 20-21. Attending the class from Firehouse Subs - Don Fox and Susan Andrews; AccuForce Staffing – Ginger Goldman, Crystal Hunley, Cheryl Neely, and Larry Nunley; Four Seasons – Tina Gentry, Trevor Dale, and Dr. John Morris; (more…)
Congratulations to the Area Managers of Roadrunner Markets who completed a custom workshop on Achieving World-Class Results on September 1-2. “Outstanding!” commented Ryan Broyles, President of Roadrunner Markets, about the class “I learn something new everytime I attend”.
Thom Crosby answers a question about discounting, coupons, and pricing strategy at Pal’s Sudden Service. This response was provided during the Q&A time with Thom at a recent Pal’s Business Excellence Institute training class – Achieving World-Class Results.
Pal’s BEI was featured in the October 2010 edition of NRF Stores Magazine in Serving Up Satisfaction - food service experts show businesses how customer service is done. The article contains quotes from Thom Crosby, CEO of Pal’s Sudden Service, David McClaskey, President of Pal’s BEI, and (more…)
David McClaskey, president of Pal’s Business Excellence Institute, recently provided the Tri-Cities TN/VA Business Journal with insight on 5 observable signs that indicate operational excellence in a company or organization for the July 2010 edition. Can you observe these signs in your workplace? (more…)